Return policy

If you are not totally satisfied with your purchase, please contact us by email: info@taivalclothing.com. Our products except fabrics have a 14 days withdrawal. During that period you can cancel your purchase without a reason. Withdrawal applies only to unwashed, unused items that have their hanging tags still fastened.

Fabrics that are cut to measure cannot be returned unless they are defective.

If you want to return an item, please contact us before by email info@taivalclothing.com.

Please notice, shipping costs for returned goods will be paid by the customer.

 

UNCOLLECTED PACKAGES

Shipping costs for uncollected packages will be paid by the customer.

 

DEFECTS AND WRONG ITEM(S) RECEIVED

If you receive an item with a flaw or defect, or the item is different from what you ordered, please contact us by e-mail: info@taivalclothing.com.